FAQs

Can I buy directly from Red Tractor Foods?

You can find our products on the shelves at Coles Supermarkets and Coles Express, Costco, Ritchies, IGA, Romeos, Foodland, LaManna Supermarket, Chemist Warehouse or online at Catch of the Day.

Head to our where to buy page for more stockists! We do not currently sell direct to consumers.

Where are Red Tractor products manufactured?

Our Red Tractor Foods® products are proudly Australian owned and manufactured right here in Melbourne, Victoria.

Why do you use plastic packaging for your retail products?

The reason we use flexible plastic packaging is to ensure the best quality is maintained over the shelf life of our products. This type of packaging ensures our products stay fresh and helps to protect them from pests such as weevils.

Red Tractor are working towards identifying more sustainable packaging solutions as sustainability is an important element of our brand. We are continuing to work with our packaging suppliers on ways that we can achieve this.

Can your plastic packaging be recycled?

We are more than happy to answer any and all questions, simply email info@redtractorfoods.com.au and we will get back to you.

I have a specific question about a product...

We are more than happy to answer any and all questions, simply email info@redtractorfoods.com.au and we will get back to you.

How do I share feedback on a product?

We are always happy to receive feedback on our Red Tractor products. You can do so by emailing info@redtractorfoods.com.au.

Where can I find allergen information for your products?

All allergen information can be found on the back of the pack of your favourite Red Tractor product where the present allergens will be listed under “contains” in bold writing so it is easily identifiable. Be sure to have a look at the “may contain” statement also if you have a specific allergy.

Alternatively, our website also provides allergen information on our products. Simply head to Our Products, select the relevant product category and then select the product you would like more information on.

What does "may contain" mean on your packaging?"

This is a voluntary statement on our products to advise that it may contain traces of a particular allergen as it could be produced in a facility or on the same equipment as an allergy-containing product.

Our manufacturing equipment is thoroughly cleaned where required after every production run, however, there may still be traces of an allergen present.

Which countries do you source your oats from?

Our oats are proudly grown and sourced in Australia. We take time to establish partnerships with farming families who support our values. We are particularly proud to support Waltanna Farms in Western Victoria who grow organic oats, and Three Farmers in Western Australia who grow our exclusive wheat free oats.

Are wheat-free oats gluten-free?

Unfortunately, we cannot label any of our Red Tractor Oats as ‘gluten free’ due to strict labelling laws in Australia.

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Even though oats are naturally gluten-free, they do contain an amino acid structure called avenin that acts similar to gluten. Some people who are coeliac or gluten sensitive can have a reaction to avenin.

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Red Tractor Australian Wheat Free Oats are grown and processed in facilities free from contamination of the gluten found in wheat, rye or barley.

What is 'organic'?

Organic is a holistic means of growing and handling food without the use of any synthetic chemicals, fertilisers or genetically modified organisms. Organic farming and production is a completely linked system – soil, plants, animals, people, and the environment are all involved.

Red Tractor Foods® have a range of Australian Certified Organic products that have been tested and approved by the certification body that guarantees the organic integrity of our products.

What is Beta Glucan?

Beta Glucan is a soluble dietary fibre that is thought to lower cholesterol levels and boost heart health. You will find Beta Glucans in most wholegrains like oats, bran, wheat and barley.

Cant find the answer to your question?

Send us an email with your question to info@redtractorfoods.com.au and we’ll be in touch soon.